Hurricane evacuation disrupts a family vacation

A family vacationing on North Carolina's Outer Banks was forced to evacuate due to Hurricane Charley in 2004. CSA trip insurance reimbursed them for the cost of hotel, meals and other expenses related to evacuating the area and returning home.

A broken leg before the ski trip

 Tom planned a ski trip to Aspen several months in advance. Three weeks before his Aspen trip, he broke his leg at a local ski area. If not for CSA travel accident insurance, he would have lost his entire trip investment.

An ear infection cancels a cruise!

A client's 3-year-old daughter developed an ear infection two days before the vacation was to begin. The client had to cancel the trip, but they were in a 100% penalty period with the cruise line, and stood to lose their money. Their entire claim was paid.

Their house was flooded, their trip went down the drain

Mr. and Mrs. J. live in the Midwest, and their home sustained massive damage due to the 1994 floods. They cancelled their trip in order to take care of the damage to their house. Their entire claim was covered. (Similarly, CSA has also had clients who had to cancel due to damage from earthquakes, fires and hurricanes.)

Terrorist attacks stop a family's vacation

A family was due to travel to Israel and Egypt. Ten days before their departure, there was a terrorist bombing in Tel Aviv, which was on their itinerary. The family, understandably concerned about their safety, cancelled the Tel Aviv segment of their trip. Their entire claim was covered.

A critically ill relative brings a family home early from their vacation

On the second day of their 14-day trip in Europe, Mr. and Mrs. C. and their children received an emergency message that Mr. C.'s mother was critically ill. The family contacted the 24-Hour Emergency Hotline for assistance in making return travel arrangements. CSA's Designated Service Provider, On Call International, assisted them in purchasing air tickets to return home. (Their original tickets were highly restrictive and the dates could not be changed.) Because they missed most of their trip, CSA's exclusive 150% Trip Interruption benefit paid the extra airfare, plus the value of the unused trip.

An emergency medical flight from Alaska to Seattle

A couple from Seattle was on an Alaskan cruise when one of them developed a serious medical condition that required emergency transportation to the nearest land-based hospital. CSA's Designated Service Provider, On Call International, determined that the nearest hospital was inadequate for the patient and flew him to a hospital in Seattle. CSA paid for the cost of the evacuation. CSA also paid all related expenses incurred for getting the client to the nearest adequate medical facility and then transporting him to a hospital near his home, along with the unused segment of the client's trip.